

Moreover, the social media doesn't change the mission of Public Relations. In other words, the social media provides more opportunities for PR professionals to complete their mission which is to reach and communicate with their clients and to build up a long-term relationship with them. The widespread use of social media has fundamentally changed how people communicate and share information. Thus, Public Relations is certainly now exception as practitioners seek to communicate with, and hear from consumers, as well as using social media to share information with their audiences. However, the social media is a
double-edged sword. It can easily boom your PR campaign, but it also can make a PR disaster. So PR professionals should take serious about social media and use the right social media channel in the right way.
Refreshing your memory, have you ever thought that one day you can talk to a company directly? It seems impossible in the past. But the soical media makes it come true. The social media makes the company and customers get closer. It doesn't change the physical distance, but by using social media, customers can point out the problems, give recommendations or just tell their feelings at any time in anywhere. On the other hand, the company can receive these feedback at first time and respond them as soon as possible. Consider of the effective of social media, companies are moving their focus on "social media relations". Build up their own social media channels like Facebook, Twitter, Pinterest, hold online PR campaign in different social media channels, interact with customers in social media...PR professionals bring PR actions from real life into the net world. It's not hard to imagine that in the future Public Relations will be all about the social media relations.
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